Wallace Automotive Group

Reviews

• Michele Francis

  Mar, 17 2018
  ★ ☆ ☆ ☆ ☆
  Went to Wallace today in an attempt to get a car. The sale guy ..Paul was great, but the financial big boys were very condescending.
  We we left to stand outside as Paul ran back and forth with questions.I asked why we were not invited inside the building. Only then did Paul said ok. On the desk were 3 big boys. No one greatest us there were no enthusiasm in doing.business with us. We were in gym clothes and certainly didn't look.like their "ideal" buyer. When I asked about.lease options, one of the boys respond
  You have to have a "good job", the other turned away to continue his conversation. VERY POOR customer service.
  As we were leaving, I pause to explain how terrible their customer service were.one of them attempted some sarcasm, which I promptly addressed. By the time i was finished with respect and customer service 101 lesson ,he started saying.OK .what car are you interested in?. I thank him for his time and left..quietly.
  Moral of story....never judge a book by its cover. I could.have bought the car for my daughter.that same day.It was what she wanted for Med School reward.
  I guess we didn't look like people who could afford a ")
  Mazda". (Even though I drive a 2016 luxury car) which non of them would have notice or thought was mine)parked to the side
  
  What a shame.
• Joanne Talabac

  Mar, 05 2018
  ★ ★ ★ ★ ★
  The service department treated me good! Larry was very helpful! I will be using them for my maintenance on my car

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